NetSuite’s CRM functionality allows you to be able to view how your business is performing against it’s KPIs in real-time using customised dashboards and reporting.
Don’t just capture leads, nurture them. Incorporate your lead generation into NetSuite. Enter more details about your leads, track them better, and convert more!
Your marketing campaigns can be developed of real, live sales data from your business to ensure that your budget is being spent in areas that offer the best ROI for your business.
The cloud-hosted functionality of NetSuite combined with the mobility of the internet means your business information is with you wherever you go.
Real Time Customisable Dashboards
Use NetSuite to customise a CRM dashboard that suits your business and your particular needs. All businesses are different and not all information is created equal, at AppleJack we know this to be true, we work with you to develop dashboards that are meaningful and relevant for your business.
Create Customer Loyalty
Managing the needs of your customers can be an incredibly tricky business. However, integrating NetSuite’s CRM capability with your client database will give you the ability to see your touchpoints with each of your clients by date, activity and even campaign.
Order Management System
Not only can you manage your client’s touchpoints with NetSuite’s CRM capability but your orders are automatically integrated into your software to make all of the information available at your fingertips. For even greater control and visibility, link your inventory management system to see exactly what you’ve got in stock.
Measure ROI on Marketing Campaigns
Measurable marketing is a critical component of every successful business, however capturing the data to prove ROI can be difficult. NetSuite’s fully integrated capabilities make this process much simpler. Recording prospects who have become clients as a result of specific marketing activities has never been simpler.
“ NetSuite CRM has enabled CSM Service Bodies to comprehensively track our client opportunities, activities and interaction across all areas of the business, which has helped us to improve our Customer Service and response times, helping to drive repeat business from our clients in a very efficient manner. It’s customisation capability has allowed us to configure it to suit our business and business processes allowing it to be integrated seamlessly into our day to day operations.”
General Manager @ CSM Service Bodies
“ The best thing about NetSuite is the integration of ERP and CRM coupled with its SaaS based business model and Cloud-based delivery. NetSuite’s customization capabilities allowed it to conform to our business processes while scaling with us as our business grew.”
Co-CEO @ SRS Acquiom